{"id":1849,"date":"2024-05-14T14:14:31","date_gmt":"2024-05-14T19:14:31","guid":{"rendered":"https:\/\/www.bancocapital.com\/web\/?page_id=1849"},"modified":"2025-12-08T12:30:13","modified_gmt":"2025-12-08T17:30:13","slug":"sugerenciasyreclamos","status":"publish","type":"page","link":"https:\/\/www.bancocapital.com\/web\/sugerenciasyreclamos\/","title":{"rendered":"SUGERENCIAS  Y RECLAMOS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1849\" class=\"elementor elementor-1849\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a51a9a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a51a9a8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76c990f\" data-id=\"76c990f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13de138 elementor-widget elementor-widget-image\" data-id=\"13de138\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"789\" height=\"855\" src=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/banco-19.png\" class=\"attachment-large size-large wp-image-2879\" alt=\"\" srcset=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/banco-19.png 789w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/banco-19-200x217.png 200w\" sizes=\"(max-width: 789px) 100vw, 789px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d0f1dd elementor-widget elementor-widget-heading\" data-id=\"8d0f1dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SUGERENCIAS Y RECLAMOS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4c1ed1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4c1ed1\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8068a9a\" data-id=\"8068a9a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d6fe8f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1d6fe8f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\" style=\"letter-spacing: normal;\">\u00bfTuviste un inconveniente con una transacci\u00f3n? Estamos aqu\u00ed para ayudarte.<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5b4c3d4\" data-id=\"5b4c3d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eaa1a3c elementor-widget elementor-widget-text-editor\" data-id=\"eaa1a3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"letter-spacing: normal;\"><span style=\"color: #666666; font-family: 'Nunito sans', Tahoma; font-size: 14px;\">Si tienes alguna consulta, reclamo o queja, llena el siguiente formulario y nos comunicaremos contigo para ayudarte.<\/span><\/li><\/ul><p style=\"margin-bottom: 1rem; color: #666666; font-family: 'Nunito sans', Tahoma; font-size: 14px;\">Ponemos a tu disposici\u00f3n el siguiente formulario\u00a0<span style=\"text-decoration: underline;\"><strong><span style=\"color: #cc99ff;\"><a style=\"color: #cc99ff; cursor: pointer; transition: 0.1s; word-break: break-word; text-decoration: underline;\" title=\"Formulario De Reclamos\" href=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2025\/05\/formulario-reclamos-defensor-del-cliente.pdf\" target=\"_blank\" rel=\"noopener noopener noreferrer\" data-id=\"41378\">GRATUITO<\/a><\/span><\/strong><\/span>\u00a0para los usuarios financieros puedes imprimirlo, llenarlo y\u00a0 entregarlo en cualquiera de nuestras\u00a0 agencias\u00a0 a nivel nacional.<\/p><p style=\"margin-bottom: 1rem; color: #666666; font-family: 'Nunito sans', Tahoma; font-size: 14px;\">La normativa expedida por el Organismo de Control se\u00f1ala los t\u00e9rminos m\u00e1ximos con los que cuenta el Banco para la atenci\u00f3n de reclamos y quejas de los clientes: \u00a0<\/p><ul style=\"margin-top: 0px; margin-bottom: 10px; list-style-position: initial; color: #666666; font-family: 'Nunito sans', Tahoma; font-size: 14px;\"><li style=\"margin: 0px 0px 5px; padding-left: 40px; background-image: url('..\/img\/about\/icon-item.png'); background-repeat: no-repeat; background-position: 10px 4px; background-size: 15px;\">Hasta 15 d\u00edas en reclamaciones de transacciones originadas en el pa\u00eds.<\/li><li style=\"margin: 0px 0px 5px; padding-left: 40px; background-image: url('..\/img\/about\/icon-item.png'); background-repeat: no-repeat; background-position: 10px 4px; background-size: 15px;\">Hasta 40 d\u00edas en operaciones relacionadas con transacciones internacionales.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-abd29cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"abd29cd\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6fe018d\" data-id=\"6fe018d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af0fb08 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"af0fb08\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-1024x1024.jpg\" class=\"attachment-large size-large wp-image-3631\" alt=\"\" srcset=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-1024x1024.jpg 1024w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-300x300.jpg 300w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-150x150.jpg 150w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-768x768.jpg 768w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-1536x1536.jpg 1536w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602-200x200.jpg 200w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/5101602.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d9a43dd\" data-id=\"d9a43dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45b00e3 elementor-widget__width-initial eael-contact-form-7-button-align-left eael-contact-form-7-button-custom elementor-widget elementor-widget-eael-contact-form-7\" data-id=\"45b00e3\" data-element_type=\"widget\" data-widget_type=\"eael-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"eael-contact-form-7-wrapper\">\n                <div class=\"eael-contact-form eael-contact-form-7 eael-contact-form-45b00e3 placeholder-show eael-contact-form-align-right\"><div class=\"eael-contact-form-7-heading\"><h3 class=\"eael-contact-form-title eael-contact-form-7-title\">\n                                    Formulario Digital\n                                <\/h3><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4274-o1\" lang=\"es-EC\" dir=\"ltr\" data-wpcf7-id=\"4274\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/web\/wp-json\/wp\/v2\/pages\/1849#wpcf7-f4274-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4274\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_EC\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4274-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"formulario\">\n\t<div class=\"parteizq\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nombres\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"Nombres y Apellidos\" type=\"text\" name=\"nombres\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"partedch\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"C\u00e9dula\" type=\"text\" name=\"identificacion\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"parteizq\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"Correo Electr\u00f3nico\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"partedch\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"celular\"><input size=\"40\" maxlength=\"10\" minlength=\"10\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"Celular\" type=\"tel\" name=\"celular\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"partedch\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ciudad\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"address-level2\" aria-required=\"true\" aria-invalid=\"false\" value=\"Ciudad\" type=\"text\" name=\"ciudad\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"parteizq\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"monto-reclamo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" value=\"Monto del Reclamo\" type=\"text\" name=\"monto-reclamo\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"parteizq\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"detalle-reclamo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"detalle-reclamo\">Detalle de lo ocurrido<\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"partedch\">\n\t\t<p><label>Productos Financieros:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"productos-financieros\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"productos-financieros[]\" value=\"Cta.Corriente\" \/><span class=\"wpcf7-list-item-label\">Cta.Corriente<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"productos-financieros[]\" value=\"Pr\u00e9stamo\" \/><span class=\"wpcf7-list-item-label\">Pr\u00e9stamo<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"productos-financieros[]\" value=\"Cta.de Ahorros\" \/><span class=\"wpcf7-list-item-label\">Cta.de Ahorros<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"productos-financieros[]\" value=\"Tarjeta de D\u00e9bito\" \/><span class=\"wpcf7-list-item-label\">Tarjeta de D\u00e9bito<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"productos-financieros[]\" value=\"Dep\u00f3sitos a Plazo\" \/><span class=\"wpcf7-list-item-label\">Dep\u00f3sitos a Plazo<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"partedch\">\n\t\t<p>Copia de C\u00e9dula y papeleta de votaci\u00f3n:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-cedula\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,application\/pdf\" aria-invalid=\"false\" type=\"file\" name=\"file-cedula\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"partedch\">\n\t\t<p>Documento Objeto de su reclamo:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-documento-reclamo\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,application\/pdf\" aria-invalid=\"false\" type=\"file\" name=\"file-documento-reclamo\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n            <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-725194e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"725194e\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fbbdd2f\" data-id=\"fbbdd2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bd6fe7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4bd6fe7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Datos Defensor al Cliente\nAlexandra Ramos<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8005c02 elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8005c02\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/bcapitaldc@superbancos.gob.ec\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">bcapitaldc@superbancos.gob.ec<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-map-marker-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Avenida Amazonas N34-289 y Avenida Atahualpa.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">593) 226-5230 \/ 225-9021 ext.2270<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6994f60 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"6994f60\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a rel=\"noopener noreferrer\" class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2025\/01\/FORMULARIO-RECLAMOS-DEFENSOR-DEL-CLIENTE-2019.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Formulario de reclamo<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-17f8eeb\" data-id=\"17f8eeb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b7fffe elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"0b7fffe\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"544\" height=\"466\" src=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/b006.png\" class=\"attachment-full size-full wp-image-2795\" alt=\"\" srcset=\"https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/b006.png 544w, https:\/\/www.bancocapital.com\/web\/wp-content\/uploads\/2024\/10\/b006-200x171.png 200w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40bfb9c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40bfb9c\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eec52d7\" data-id=\"eec52d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SUGERENCIAS Y RECLAMOS \u00bfTuviste un inconveniente con una transacci\u00f3n? Estamos aqu\u00ed para ayudarte. Si tienes alguna consulta, reclamo o queja, llena el siguiente formulario y nos comunicaremos contigo para ayudarte. Ponemos a tu disposici\u00f3n el siguiente formulario\u00a0GRATUITO\u00a0para los usuarios financieros puedes imprimirlo, llenarlo y\u00a0 entregarlo en cualquiera de nuestras\u00a0 agencias\u00a0 a nivel nacional. La normativa [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-builder-content.php","meta":{"iawp_total_views":571,"footnotes":""},"class_list":["post-1849","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/pages\/1849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/comments?post=1849"}],"version-history":[{"count":75,"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/pages\/1849\/revisions"}],"predecessor-version":[{"id":4558,"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/pages\/1849\/revisions\/4558"}],"wp:attachment":[{"href":"https:\/\/www.bancocapital.com\/web\/wp-json\/wp\/v2\/media?parent=1849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}